Last updated October 30, 2026. This explains how cancelling and refunds work for Trailbound Pro.
Free trial
New subscribers get 7 days of Pro free. Cancel before the trial ends and you are not charged. If you don't cancel, the subscription starts and you are charged the price shown when you signed up.
Cancelling
On the website: sign in, open Settings, choose Manage billing, and cancel. It takes effect at the end of the period you've already paid for, and you keep Pro until then.
In the iPhone app: open your iPhone's Settings, tap your name, then Subscriptions, then Trailbound, and cancel there. You can also use Settings → Manage subscription inside the app. Cancel at least 24 hours before the end of the current period to avoid the next charge.
Deleting your Trailbound account does not by itself cancel a subscription. Cancel first, so you aren't charged again.
Refunds
Subscribed on the website (Stripe): payments are generally non-refundable once a billing period has started, and we don't give partial refunds for unused time. We will refund a charge that was made in error, charged twice, or taken after you cancelled in time, and we'll always follow any refund rights the law gives you where you live. Email hiketrailbound@gmail.com with the email on your account and the date of the charge, and we'll reply within 5 business days.
Subscribed in the iPhone app (Apple): Apple handles these refunds, not us. Go to reportaproblem.apple.com and choose "Request a refund". We can't issue refunds for Apple purchases.
Price changes
If the price changes, we'll tell you before it affects your renewal, and you can cancel before then.